Vice President, Masco Operating System in Livonia at Masco

Date Posted: 6/4/2018

Job Snapshot

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  • Experience:
    Other, Quality, R&D, Supply Chain
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Job Description

The Vice President, MOS, in conjunction with the business units and corporate leadership has responsibility for the continued development, promotion and strategically aligned implementation of the company’s enterprise-wide operating system designed to drive world-class results in customer satisfaction, quality, on-time delivery, customer-value, and ultimately operating financial performance. This executive will provide the thought leadership, strategic direction, and tactical implementation leadership and support for the development and advancement of a lean operating system across Masco’s operating business units. In addition, the VP-MOS will provide executive leadership for continuous improvement of the company’s Supply Chain (sourcing) capabilities driving breakthrough performance in supplier quality, delivery, and cost in support of the company’s various P&L operating units.

The Vice President - MOS is responsible for building and maintaining a culture of continuous improvement that permeates all areas of the company.

Specific responsibilities include:

• Provide thought leadership on MOS to the CEO, staff and business unit leadership teams as a means to help shape Masco’s strategic direction

• Promote and facilitate the MOS process and culture on an enterprise-wide basis

• Develop and implement processes resulting in self-sustaining MOS capability throughout Masco

• Provide thought and tactical implementation leadership on the execution of MOS throughout Masco

• Direct the content and reach of MOS training material and toolkit

• Design, develop, and train MOS processes for operating businesses

• Review and assist with implementation of MOS tools and kaizen action plans

• Ensure operating metrics and key performance indicator systems are consistently tracking the appropriate measures and provoking appropriate responsive behavior

• Participate in business unit operating reviews to ensure focus and sense of urgency with respect to MOS implementation priorities.

• Constructively challenge business unit use of MOS to deliver world-class results

• Assist operating management in meeting and exceeding performance objectives through MOS implementation

• Assist in implementing MOS with the supply base

• Develop talent of extended MOS teams (assessments, top-grading and recruitment, on-the-job and classroom training, certification processes)

• Provide support for acquisition due diligence and integration

• Lead benchmarking studies as required to expose Masco leadership to cutting edge best practices and to continuously improve the MOS

• Help drive Masco “best practices” across the business units

• Communicate to major customers and the investment community, as appropriate, Masco’s competitive advantage resulting from MOS leverage

• Meet/exceed supply chain / sourcing financials and operating targets including but not limited to, cost reduction, inventory reduction, supplier reduction, etc.

• Actively assess the centralized corporate functions (MOS, Supply Chain, IT, and Technical Services) and develop and execute a sound overall organization strategy for optimal level of centralization/decentralization of resources

• Provide oversight for the management of all aspects of a continuously evolving global supply base

• Play an active role in setting strategic direction for the company on matters related to sourcing and sourced items

The Requirements:


Undergraduate degree is required with an advanced degree preferred.

Professional & Personal

The successful candidate will possess a proven track record of delivering results in a high-performance / high-expectation continuous improvement environment through implementation of and expertise with the latest lean management methods. Demonstrated business acumen and a basic understanding of the P&L and balance sheet are required, as is a general management thought-process. It is likely that the successful candidate will possess a progressively responsible career track in manufacturing operations / operational excellence, and possibly general management, with practical experience in international settings. It will be a distinct advantage to have managed in a distributed multi-facility environment given this position’s responsibilities to indirectly influence throughout a large complex organization in order to achieve measurable results.

The ideal candidate will have demonstrated competency in development and execution of strategy on a global basis, as well as in management of day-to-day operations. A mindset that balances both thought and innovation with direct and successful execution is critical. He/she will possess a minimum of 15 years of operational leadership experience. He/she will have earned a reputation for having successfully implemented lean management processes and led the change process. He/she will also have a working knowledge of the cultural issues impacting lean implementation and demonstrate success in overcoming these issues. Beyond the manufacturing industry, this executive may have had previous experience in operations consulting with an approach based on the Toyota Production System / similar, or in other industries that would bring vigor to the company’s developing Lean Operating System processes.

Additional traits and competencies that define the successful candidate are:

• Tough-minded but a welcome team member Position

• Possesses a high sense of urgency

• Driven by very high expectations and delivers results, not "activity"

• Low-ego / high-confidence

• Targets breakthrough performance, not simply incremental gain

• Thinks expansively and believes in achieving the heretofore unachievable

• Is highly autonomous and self-directed

• Is comfortable in a very direct and candid environment, focused on results

• Has the ability to accurately assess businesses from a "general manager’s" point of view and set priorities for improvement

• Has the ability to create followership (effective change management skills are a critical success factor)

• Demonstrates a passion for building a talented organization and specific track record of recruiting and developing highly capable operations and lean talent.

• Possess the technical skills necessary to resolve a broad array of business issues; leading the implementation of the operating system across the enterprise

• Effectively articulate issues, facilitate their resolution, and report results orally and in writing to multiple levels in the organization

• High degree of credibility to be convincing and persuasive

• Ability to design, develop and execute lean operating system roadmaps for the operating units

• Demonstrated knowledge of, and familiarity with, a variety of TPS/Lean Sigma tools including but not limited to: VSM, Standard Work, Pull Systems & Kanban, SIOP, Lean Daily Management, 5S/Visual Management, 3P, SMED, TPM, Transactional Process Improvement, Variation Reduction Kaizen & Six Sigma, etc. Black Belt certification is desirable but not required, as is experience with and understand of a variety of "growth tools” such as VOC, NPD, NPI, Value Selling, etc.