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Sr Windows System Engineer in Ann Arbor, MI at Masco Cabinetry

Date Posted: 5/21/2019

Job Snapshot

Job Description

Job Description

Masco Cabinetry has an immediate opening for a Sr Windows System Engineer at our corporate headquarters in Ann Arbor, MI!

Masco Cabinetry manufactures four nationally recognized cabinetry brands, KraftMaid®, Merillat®, QualityCabinets®, and Cardell Cabinetry®. Offering an unmatched selection of stylish, high-quality products at a variety of price levels, Masco Cabinetry brands are favored by builders, dealers, distributors and home centers throughout North America. A leader in environmental stewardship, Masco Cabinetry products have been granted an Environmental Stewardship Program certificate by the Kitchen Cabinet Manufacturers Association.


Responsible for coordinating all aspects of Windows Operating System Applications and hardware support services for Masco Cabinetry. This includes operating system and hardware installation, security, tuning and maintenance activities, etc.


  • Responsible for upgrading, troubleshooting and maintaining all Windows Operating Servers.
  • Responsible for research, planning, implementing, and supporting all Microsoft applications.
  • Develop and manages server, storage and application configurations, implementations new projects and technologies within the Intel/Windows platform.
  • Perform hardware set up, software installation/configuration and the day-to-day administration of Windows operating system and related services.
  • Responsible for checking daily logs, backup/recovery procedures, disaster recovery and periodic maintenance.
  • Performs ongoing performance and operations management to ensure the smooth operation and overall efficiency of the Windows Server environment, including upgrades, patches, managing and monitoring system and application backups, performance monitoring and notification tools.
  • Develops quality measurement and reporting procedures for support to manage the satisfaction of service level agreements.
  • Conducts performance tuning, ensures the availability of systems and performs capacity planning for server and storage resources.
  • Provides regular management reports and recommendations regarding capacity planning for resources within the position’s scope of responsibility.
  • Evaluates new technologies and tools, testing and installation of new Windows Server systems hardware and software, and assists with the establishment and maintenance technical standards, policies and procedures.
  • Configuring, allocating and managing disk space and other system resources as needed within the Windows Server environment.
  • Design, build, tune and maintain operating systems and associated hardware in support of assigned business applications.
  • Implement, design, and support virtualization.
  • Lead all aspects of the activities required to ensure the assigned systems area available to the appropriate user community, as arranged, and in a manner that is effective, efficient and secure.
  • Participate in off hour on call problem resolution process.


  • Bachelor degree in computer science/engineering discipline or business discipline with applied information technology training.
  • Demonstrated in depth knowledge of Windows Server and Desktop operating systems as well as all Microsoft software.
  • 5+ years of information systems experience with increasing responsibility.
  • Proficient computer skills required including knowledge of Windows, Microsoft Office products, Internet, printing, operating systems, network operating systems, importing and exporting of data, and communications.
  • Proven ability to function with minimal direction in completing the responsibilities of position.
  • Working knowledge of enterprise system backup and restores
  • Demonstrated ability to communicate clearly and effectively over the phone in a professional manner.
  • Demonstrated leadership experience.
  • Strong troubleshooting skills.
  • Good written and verbal communication skills.
  • Ability to prioritize and multi-task various and conflicting responsibilities.
  • Strong organizational skills.
  • Root cause analysis experience.
  • Able to lift 50 lbs.
  • Ability to travel 10%


  • MCTS - Microsoft Certified Technology Specialist
  • MCITP - Microsoft Certified IT Professional
  • MCTS: Exchange Server 2007 certification
  • MCTS: Microsoft Office Communications Server 2007
  • Citrix and Terminal Server experience.


Full or Part Time

Full time

Masco Cabinetry (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Masco Cabinetry is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.