Sr. Dealer Support Clerk in Vista, CA at Watkins Wellness

Date Posted: 7/12/2019

Job Snapshot

Job Description

Job Description

We are seeking a Sr. Dealer Support Clerk to join our Customer Service team!

Are you someone who strives for superb customer care? The Sr. Dealer Support Clerk, under general supervision, will be responsible for providing clerical support to the Dealer Support Representatives and in turn our dealer customers.


  • Are you a team player? You will provide clerical assistance to the Dealer Support Representatives.
  • Can you build positive relationships? You will be working closely with your assigned dealer customers through a relationship-based approach, to assist them with orders, providing status updates and notifying dealers when parts are back-ordered.
  • Are you flexible? You will be working independently as well as part of a strong team environment to achieve results.
  • Are you organized and detail-oriented? You will be responsible for maintaining dealer files, by region.


  • High school diploma or general education degree (GED); at least 2 years related experience and/or training; or equivalent combination of education and experience.
  • Ability to multi-task and prioritize competing tasks successfully.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Proficient using MS Office applications such Word, Excel, Outlook.
  • Solid data entry skills.
  • Excellent phone and email etiquette with the ability to articulate information in a professional and thoughtful manner.
  • Excellent interpersonal skills with the ability to interact with all levels within the organization.
  • Strong ability to work in a team environment.


At Watkins Wellness®, people matter.  To help you, “Feel good. Live well™”, at work and at home, we provide a competitive package including: exceptional health and wellness benefits, paid time off, bonus, profit sharing, 401k, tuition reimbursement and much more.

We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven).

The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Full or Part Time

Full time

Watkins (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.