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Sr. Dealer Support Clerk in Vista, CA at Watkins Wellness

Date Posted: 2/4/2019

Job Snapshot

Job Description

Job Description

We are seeking a Sr. Dealer Support Clerk to join our Customer Service team!
 

IN A NUTSHELL
Are you someone who strives for superb customer care? The Sr. Dealer Support Clerk, under general supervision, will be responsible for providing clerical support to the Dealer Support Representatives and in turn our dealer customers.
 

IS THIS YOU?

  • Are you a team player? You will provide clerical assistance to the Dealer Support Representatives.
  • Can you build positive relationships? You will be working closely with your assigned dealer customers through a relationship-based approach, to assist them with orders, providing status updates and notifying dealers when parts are back-ordered.
  • Are you flexible? You will be working independently as well as part of a strong team environment to achieve results.
  • Are you organized and detail-oriented? You will be responsible for maintaining dealer files, by region.
     

WHAT YOU NEED

  • High school diploma or general education degree (GED); at least 2 years related experience and/or training; or equivalent combination of education and experience.
  • Ability to multi-task and prioritize competing tasks successfully.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Proficient using MS Office applications such Word, Excel, Outlook.
  • Solid data entry skills.
  • Excellent phone and email etiquette with the ability to articulate information in a professional and thoughtful manner.
  • Excellent interpersonal skills with the ability to interact with all levels within the organization.
  • Strong ability to work in a team environment.

We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven).

Shift

Full or Part Time

Full time

Watkins is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

No visa sponsorship is available for this position, unless specified within the job description.