Sr. Dealer Support Clerk in Vista at Watkins Wellness

Date Posted: 3/14/2018

Job Snapshot

  • Employee Type:
    Customer Service
  • Location:
  • Job Type:
  • Experience:
  • Date Posted:

Job Description

Watkins Wellness, established in 1977 in Vista, Calif., is dedicated to promoting wellness to consumers who live active lifestyles and are health conscious. The company manufactures the Endless Pools® line of aquatic fitness products, and is also the world's largest manufacturer of hot tubs, including Hot Spring® Spas, Hot Spot® Spas, Caldera® Spas, and the American Hydrotherapy Systems spa brands. The Watkins Wellness dealer network extends into all 50 states and more than 70 countries. Watkins Wellness is a wholly-owned subsidiary of Masco Corporation (NYSE: MAS), a Fortune 500 company whose products include Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; KraftMaid® and Merillat® cabinets and Milgard® windows and doors. For more information about us, please visit our website at

We are seeking a Sr. Dealer Support Clerk to join our Customer Service team!


Are you someone who strives for superb customer care? The Sr. Dealer Support Clerk, under general supervision, will be responsible for providing clerical support to the Dealer Support Representatives and in turn our dealer customers.


  • Are you a team player? You will provide clerical assistance to the Dealer Support Representatives.
  • Can you build positive relationships? You will be working closely with your assigned dealer customers through a relationship-based approach, to assist them with orders, providing status updates and notifying dealers when parts are back-ordered.
  • Are you flexible? You will be working independently as well as part of a strong team environment to achieve results.
  • Are you organized and detail-oriented? You will be responsible for maintaining dealer files, by region.


  • High school diploma or general education degree (GED); at least 2 years related experience and/or training; or equivalent combination of education and experience.
  • Ability to multi-task and prioritize competing tasks successfully.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Proficient using MS Office applications such Word, Excel, Outlook.
  • Solid data entry skills.
  • Excellent phone and email etiquette with the ability to articulate information in a professional and thoughtful manner.
  • Excellent interpersonal skills with the ability to interact with all levels within the organization.
  • Strong ability to work in a team environment.

We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven).

The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Watkins Wellness is an Equal Opportunity Employer.