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Second Level Help Desk Contractor in Livonia, MI at Masco

Date Posted: 3/15/2019

Job Snapshot

Job Description

Job Description


  • 2nd level IT support including triage and research for both internal and external customers
  • Do light administration in Windows Active Directory
  • Do light administration in Microsoft Exchange
  • Backup primary document management system administrator
  • Manage our Printers including our Ysoft printer management software and server
  • Manage our computer imaging servers and images
  • Administer life cycle management for our IP phones and Microsoft Surface Hubs


  • Minimum of 5 years of IT help desk/support experience
  • Proven communication skills
  • Excellent customer service skills
  • Experience in Windows 10, Office 2016, Skype, SharePoint
  • Basic understanding of networks
  • Any Exchange Server or Windows Active directory experience a plus
  • Any printer management administration a plus
  • Any experience in document management a plus


Masco Corporation

Full or Part Time

Full time

Masco Corporation is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

Masco Corporation is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.

  • TN #IND