Sales Operations Specialist in Santa Ana, CA at Behr Process Corporation

Date Posted: 11/25/2019

Job Snapshot

Job Description

Job Description

A Sales Operations Specialist serves as a point of contact for external customers and sales team members regarding the operations and logistics of sales related programs and initiatives. The Sales Operations Specialist is responsible for company master data accuracy and compliance; and will provide ongoing support to the sales team on systems and technology utilized.  

ESSENTIAL DUTIES AND RESPONSIBLITIES

  • Administer and coordinate the sales onboarding process for newly hired sales team members and manage sales team’s  change in status
  • Develop and implement new customer and material master data based on customer contracted and/or business requirements
  • Mange, track, administer and reconcile customer’s merchandise orders to ensure on-time delivery
  • Collaborate with internal and external teams for successful launch of sales initiatives and programs to ensure alignment organization wide on operational/sales goals
  • Govern, create, maintain, and audit SAP and CRM customer and financial master data for accuracy, consistency and compliance with internal SOX controls
  • Manage, create, monitor and quality assurance of  product content management in internal, external and customer’s systems
  • Troubleshoot issues identified, create root cause analysis, determine and deliver solution based course of action
  • Manage and coordinate sales team/training meetings, facility tours, presentation materials, and conference calls.
  • Provide ad hoc reporting to sales management team.
  • Developing standard operating procedures

OTHER DUTIES

  • Performs other duties as required.

MINIMUM REQUIRED QUALIFICATIONS

Educations and/or Experience

  • HS Diploma is required
  • 1-3 years of related work experience
  • 1-3 years of project coordination familiarity

SKILLS, KNOWLEDGE, AND ABILITIES

  • Ability to complete research and coordinate tasks
  • Ability to gather and review information
  • Ability to work independently and in cross functional teams
  • Ability to build productive business relationships
  • Knowledge of general office equipment and maintenance
  • Ability to maintain confidentiality
  • Ability to handle multiple tasks under pressure

Computer Skills                                

  • MS Office (Power Point, Excel, Word)
  • Familiarity with CRM and ERP software

Language Skills

  • English (speak, read, and write)

Mathematical Skills

  • Mathematical proficiency

Other Skills

  • Strong communication skills (verbal and written)
  • Ability to work flexible hours
  • Ability to travel, occasionally
  • Sense of ownership and customer service, both internally and externally
     

Shift

Full or Part Time

Full time

BEHR (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.