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Sales Operations Specialist in Santa Ana, CA at Behr Process Corporation

Date Posted: 1/11/2019

Job Snapshot

Job Description

Job Description

A Sales Operations Specialist serves as a point of contact for external customers and sales team members regarding the operations and logistics of sales related programs and initiatives. The Sales Operations Specialist is responsible for company master data accuracy and compliance; and will provide ongoing support to the sales team on systems and technology utilized.  

ESSENTIAL DUTIES AND RESPONSIBLITIES

  • Administer and coordinate the sales onboarding process for newly hired sales team members and manage sales team’s  change in status
  • Develop and implement new customer and material master data based on customer contracted and/or business requirements
  • Mange, track, administer and reconcile customer’s merchandise orders to ensure on-time delivery
  • Collaborate with internal and external teams for successful launch of sales initiatives and programs to ensure alignment organization wide on operational/sales goals
  • Govern, create, maintain, and audit SAP and CRM customer and financial master data for accuracy, consistency and compliance with internal SOX controls
  • Manage, create, monitor and quality assurance of  product content management in internal, external and customer’s systems
  • Troubleshoot issues identified, create root cause analysis, determine and deliver solution based course of action
  • Manage and coordinate sales team/training meetings, facility tours, presentation materials, and conference calls.
  • Provide ad hoc reporting to sales management team.
  • Developing standard operating procedures

OTHER DUTIES

  • Performs other duties as required.

MINIMUM REQUIRED QUALIFICATIONS

Educations and/or Experience

  • HS Diploma is required
  • 1-3 years of related work experience
  • 1-3 years of project coordination familiarity

SKILLS, KNOWLEDGE, AND ABILITIES

  • Ability to complete research and coordinate tasks
  • Ability to gather and review information
  • Ability to work independently and in cross functional teams
  • Ability to build productive business relationships
  • Knowledge of general office equipment and maintenance
  • Ability to maintain confidentiality
  • Ability to handle multiple tasks under pressure

Computer Skills                                

  • MS Office (Power Point, Excel, Word)
  • Familiarity with CRM and ERP software

Language Skills

  • English (speak, read, and write)

Mathematical Skills

  • Mathematical proficiency

Other Skills

  • Strong communication skills (verbal and written)
  • Ability to work flexible hours
  • Ability to travel, occasionally
  • Sense of ownership and customer service, both internally and externally
     

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stop, kneel, or crouch; talk or hear. The employee uses computer or telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

OTHER INFORMATION

Masco Coatings Group is an Affirmative Action and Equal Opportunity Employer.

Masco Coatings Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

Masco Coatings Group is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

Shift

Shift 1 (United States of America)

Full or Part Time

Full time

BEHR is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.