Receptionist - Part-time in Indianapolis at Delta Faucet Company

Date Posted: 7/9/2018

Job Snapshot

Job Description

Do you love to provide exceptional service? Do you want to be the first impression to our visitors? Are you interested in part-time work? If your answer is yes to all of these questions, Delta Faucet Company has a great opportunity for you! The Receptionist answers incoming phone calls, directs on-site visitors and provides clerical support, while maintaining a professional appearance of the reception area. The role is Monday-Friday 12 pm - 5 pm, with occasional extra hours in the morning to assist with coverage needs.

Principal Accountabilities:

  • Provides an energetic and welcoming first impression of Delta Faucet Company to all visitors and callers and maintains a positive rapport with all visitors
  • Determines visitor’s nature of business, and announces visitor to appropriate personnel
  • Answers incoming telephone calls, determines purpose of callers, and forwards to appropriate personnel
  • Answers routine organizational questions and provides callers with address, directions and other information
  • Oversees visitor badging processing, ensuring security process is maintained and communicating to Facility Administrator when supply is depleted
  • Communicates with IS team regarding any telephone/reception software issues
  • Provides clerical support to HR or Facilities as needed while maintaining a professional appearance to the reception area
  • Provides back up support for various mailroom activities such as package delivery or SAP business partner database
  • Provides fill-in support for vacation/sick time in mailroom or other part-time receptionist
  • Trains temporary or back-up receptionists and updates on any changes to processes
  • Maintains manual phone list at front desk in case of power issues

Education and Experience/Skills:

The ideal candidate should possess a high school diploma and have at least one year of office/switchboard experience; or equivalent combination of education and experience. The successful incumbent must have a pleasant and courteous demeanor and be able to manage multiple tasks without getting flustered. Must possess above average communication skills. Previous experience working on computer systems with ability and desire to learn new systems required. Must be able to lift up to 20 pounds to deliver packages as needed.

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