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Operations Supervisor - 1st Shift Inbound & Outbound in Winston-Salem, NC at Liberty Hardware

Date Posted: 12/7/2018

Job Snapshot

Job Description

Job Description

As a growing Masco company, Liberty Hardware Mfg. Corp. has built its reputation by offering high quality decorative and functional hardware products. Our product lines include bath hardware, bath safety, shower doors, decorative and functional cabinet hardware, hooks, hook rails and wall plates and are available under the Liberty, Delta, Brainerd, and Franklin Brass brands.

We offer our extensive line of hardware products through retailers (including The Home Depot, Lowe’s, Menards, Target and Walmart), online (including, kitchen and bath design showrooms, builder and hospitality, and original equipment manufacturer (OEM) distribution channels across the country.

Liberty has a unique organizational culture that employees cite as one of the things they like most about working here. One of the reasons for this is that we embrace diversity – of people, backgrounds, thinking and experiences. We want our employee population to mirror our communities and consumer population.

We are proud of our talented employees who make up one of the most collaborative and winning teams you’ll find in any workplace! When you join Liberty Hardware, you join a team of professionals who work hard, support each other, and enjoy delivering results that make a real difference for our customers and one another. Since 2017, Liberty Hardware has annually been awarded the Great Place to Work certification! While this certification recognizes our complete package of benefits, compensation and employee programs, it is our people and teamwork that truly make Liberty Hardware great.  #GreatPlaceToWork #LibertyHardwareTeam


Responsible for planning and organizing teams for daily workload completion; measuring and tracking performance of associates to ensure we are operating safer, better, and faster. Ensuring a smooth and consistent operation within respected department, to satisfy internal and external customer requirements.


  • Carries out supervisory responsibilities for up to 25 associates in accordance with the organization's policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Responsible and accountable for the overall direction, coordination, and evaluation of these individuals or functional units.
  • Perform timekeeping and attendance tracking for hourly employees.
  • Has authority to undertake or recommend the following employment actions: hiring, firing, corrective action and performance reviews.
  • Aligns with management to complete projects, implement changes, and hold associates accountable.
  • Monitor, investigate and correct incorrect processes, issues and customer complaints in a timely manner.
  • Ensure efficient use of labor; utilize appropriate labor management tools, reporting, tracking, etc.
  • Collaborate with management to identify and drive department metrics and procedures (safety, cost-per-carton, productivity, on-time fill rate, standard work, etc.).
  • Effectively communicate throughout the organization, set up and lead departmental meetings.
  • Investigate methods, new ideas, and projects for continuous improvement.
  • Demonstrate a Continuous Improvement mindset – through participation in events and activities that lead.
  • Live and support our 4 Company Values within the workplace: Exhibit Exemplary Teamwork, Strive for Continuous Improvement, promote a Fun and Engaged Workplace and Delight the Customer.


  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience. (Bachelor’s degree in related field preferred.)
  • 2+ years related leadership experience in a warehouse and/or distribution environment is required.
  • Advanced knowledge of WMS Systems, Big Box Distribution, and/or multi-channel retail fulfillment preferred.
  • Knowledge of (Warehouse Management Software, Time Reporting Software, Microsoft Office Software such as Excel and Word, Radio Frequency Devices, and Computer Skills)


Shift 1 (United States of America)

Full or Part Time

Full time

Liberty Hardware is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

Liberty Hardware is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.