North American Sales Manager, Central Region in Chicago at Watkins Wellness

Date Posted: 4/15/2018

Job Snapshot

Job Description

Watkins Wellness, established in 1977 in Vista, Calif., is dedicated to promoting wellness to consumers who live active lifestyles and are health conscious. The company manufactures the Endless Pools® line of aquatic fitness products, and is also the world's largest manufacturer of hot tubs, including Hot Spring® Spas, Hot Spot® Spas, Caldera® Spas, and the American Hydrotherapy Systems spa brands. The Watkins Wellness dealer network extends into all 50 states and more than 70 countries. Watkins Wellness is a wholly-owned subsidiary of Masco Corporation (NYSE: MAS), a Fortune 500 company whose products include Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; KraftMaid® and Merillat® cabinets and Milgard® windows and doors. For more information about us, please visit our website at

We are seeking a North American Sales Manager to join our Sales team!

As North American Sales Manager for the Central Region, you will be responsible for managing the region, which includes, leading a team of Regional Sales Managers, ensuring profitable growth of sales within the region, and developing and executing strategic plans that identify and prioritize vertical and horizontal sales opportunities. This position is responsible for the Central/Midwest U.S. and Western Canada areas. Ideally, you will reside in a metropolitan city within the region such as Chicago, IL, Minneapolis, MN, St. Louis, MO, Des Moines, IA, or Omaha, NE.


  • Are you as sales leader? You will increase sales and profits for the company through the development of a well-trained and effective sales team. You’ll develop and execute the ongoing sales strategies of Watkins Wellness, allowing for maximum vertical and horizontal growth of its Dealers.
  • Are you a team leader? You will manage the activities and performance of up to 10 Regional Sales Managers (RSMs) including coaching, training, mentoring, and providing a high level of leadership to the team. You’ll also develop action plans and strategies for individual RSM’s and outline sales goals and objectives. You will also play a key role in interviewing and onboarding new team members when needed.
  • Do you have marketing expertise? You will support marketing with key program decisions, and lead implementation and execution of dealer programs.
  • Are you goal-driven? You will implement corporate and department objectives and programs.
  • Can you manage a budget? You will develop and manage an expense budget for your assigned region.
  • Are you customer focused? You will foster key customer relationships via frequent communications and in-store visits as needed. You’ll also handle issues pertaining to dealer agreements, and sales and distribution policies. You will also act as a liaison between Watkins Wellness management and our dealers to resolve disputes.
  • Can you grow the business? You will oversee the new business development process in your region including additions, terminations, and change-outs for all Watkins Wellness brands.
  • Can you inspire others? You will provide input, help design and delver content at the mid-year and annual sales meetings. You’ll also create content and present at annual dealer conferences and assist in conducting sales training seminars.


  • Bachelor's degree preferred. The equivalent combination of education and experience may be considered.
  • Five (5) years related experience in wholesale and/or retail sales required.
  • Leadership skills and demonstrated ability in producing strong results through decision-making and analytical skills, and by providing coaching and feedback to Regional Sales teams.
  • Strong customer focus with the ability to respond appropriately to customer inquiries or complaints when needed. Demonstrated success in successful conflict resolution and problem solving.
  • Proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook), Customer Relationship Management systems such as Salesforce, as well as ability to prepare reports, worksheets, charts, and other data as necessary is required.
  • Excellent communication skills (written and verbal) with the ability to interact with all levels within the organization. Ability to effectively, create, present to, and inspire small and large audiences such as our dealer network is also need in this roleStrong ability to work in a team environment.
  • Ability to travel ~80 nights per year (both Domestic and International).
  • Valid passport and driver's license with good driving record are required.

We look for candidates that exhibit The Watkins Way (always Ethical, endeavours to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven).