Delivery Scheduler in Middlefield at Masco Cabinetry

Date Posted: 4/26/2018

Job Snapshot

Job Description

Masco Cabinetry has an immediate opening for a Delivery Scheduler in Middlefield, OH!


Masco Cabinetry manufactures three nationally recognized cabinetry brands, KraftMaid®, Merillat® and QualityCabinets®. Offering an unmatched selection of stylish, high-quality products at a variety of price levels, Masco Cabinetry brands are favored by builders, dealers, distributors and home centers throughout North America. A leader in environmental stewardship, Masco Cabinetry products have been granted an Environmental Stewardship Program certificate by the Kitchen Cabinet Manufacturers Association.


JOB SUMMARY:

Responsible for contacting consumers and customers to set-up deliveries, coordinating production schedules, developing truck routes and general customer service.


PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

• Contact consumers and customers via outbound calls and e-mails to establish a production

date for the plant and delivery date for the customer/consumer.

• Plan transportation route to set locations based on geographic efficiencies.

• Coordinate with dispatchers to establish truck routes to ensure timely and efficient delivery

schedules.

• Establish production date for add-ons and expedited orders.

• Coordinate with dispatchers to establish truck routes on returns from customers/consumers.


ESSENTIAL QUALIFICATIONS AND SKILLS:

• High School diploma or GED.

• 3 years customer service experience.

• Proficient computer skills required including Microsoft Office Suite.

• Demonstrated successful ability to organize and prioritize work to ensure timely deadlines.

• Excellent problem solving, critical thinking and decision making skills.

• Demonstrated successful ability to perform accurate work under the pressures of tight

schedules.

• Excellent verbal and written communication skills with the ability to interact with external

customers.


PREFERRED QUALIFICATIONS AND SKILLS:

• Associate’s or Bachelor’s degree in a related field.

• Delivery operations experience.