Collection Specialist in Santa Ana, CA at Brasstech

Date Posted: 11/18/2019

Job Snapshot

Job Description

Job Description


Under the direction of the Credit and Collection Lead, ensures timely payment of customer invoices and debits and maintains accurate records & reports. 


  • Responsible for the research, follow up and collection of customer accounts.
  • Responsible for the collection of approximately 2000 accounts
  • Responsible for notification of past due invoices and the steps necessary to bring and keep all accounts current, while keeping all accounts within their credit limits.
  • Responsible for the research of discrepancies that would prevent invoices from being paid.
  • Must communicate via phone/email/fax to customers as well as outside sales representatives regarding account activity, and maintain a good rapport with both.




  • High school diploma or equivalent
  • 1 - 3 years (soft) collections experience required
  • Proficient in Microsoft Word and Excel
  • Familiar with basic A/R terminology
  • Must be personable and professional
  • Must have a high level of organizational skills, be detail oriented, and able to multi task and work in a fast paced, growing environment
  • Syteline accounting system experience a plus
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Ability to work independently and/or in a team environment
  • Flexible to perform other duties as assigned
  • Proactively seeks additional responsibilities
  • Ability to convey information effectively and actively listen and understand others.
  • Ability to develop constructive and cooperative working relationships with others and maintaining them over time.


  • Walking – 15% of time
  • Sitting – 85% of time
  • Use of telephone and computer to communicate


  • Working in an office environment – office and cubicle layout
  • Artificial lighting and air conditioned environment
  • Use of office equipment (computers, fax, copiers, stamp machine, telephone, filing cabinets, etc.)


Shift 1 (United States of America)

Full or Part Time

Full time

Brasstech (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Brasstech is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.