Clerk, Dealer Support in Vista, CA at Watkins Wellness

Date Posted: 10/10/2018

Job Snapshot

Job Description

Job Description

Watkins Wellness, established in 1977 in Vista, Calif., is dedicated to promoting wellness to consumers who live active lifestyles and are health conscious. The company manufactures the Endless Pools® line of aquatic fitness products, and is also the world's largest manufacturer of hot tubs, including Hot Spring® Spas, Hot Spot® Spas, Caldera® Spas, and the American Hydrotherapy Systems spa brands. The Watkins Wellness dealer network extends into all 50 states and more than 70 countries. Watkins Wellness is a wholly-owned subsidiary of Masco Corporation (NYSE: MAS), a Fortune 500 company whose products include Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; KraftMaid® and Merillat® cabinets and Milgard® windows and doors.  For more information about us, please visit our website at We are seeking a Dealer Support Clerk to join our Customer Service team!

We are seeking a Dealer Support Clerk to join our Customer Service team!

In a Nutshell

Are you someone who strives for superb customer care? The Dealer Support Clerk, under general supervision of the Dealer Support Supervisor, will be responsible for providing clerical support to the Dealer Support Representatives and in turn our dealer customers.

What You'll Do

  • Are you a team player?  You will provide administrative assistance to the Dealer Support Representatives.  This will include needing to prioritize and complete tasks in a timely manner.
  • Can you build positive relationships?  You will be working closely with your assigned dealer customers through a relationship-based approach to assist them with orders, provide status updates and notify dealers when parts are back-ordered.
  • Are you flexible?  You will be working independently as well as part of a strong team environment to efficiently achieve results.
  • Are you organized and detail-oriented?  You will be responsible for maintaining dealer files and being able to locate information as requested by the Dealer Support Representatives and management.  

What You'll Need

  • High school diploma or general education degree (GED); 6 months related experience and/or training or equivalent combination of education and experience.
  • Ability to multi-task and prioritize completing tasks successfully.
  • Proficient at using MS Office applications such as Word, Excel, Outlook.
  • Solid data entry skills.
  • Excellent phone and email etiquette with the ability to articulate information in a professional and thoughtful manner.
  • Excellent communication skills with the ability to interact with all levels of the organization.  
  • Strong ability to work in a team environment. 

What You’ll Get

At Watkins Wellness®, people matter.  To help you, “Feel good. Live well™”, at work and at home, we provide a competitive package including: exceptional health and wellness benefits, paid time off, bonus, profit sharing, 401k, tuition reimbursement and much more.

We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven).

The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Watkins Wellness is an Equal Opportunity Employer.


Shift 1 (United States of America)

Full or Part Time

Full time

Watkins is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.