Temporary Operations Coordinator, 1st Shift in Algona, WA at Behr Process Corporation

Date Posted: 11/8/2018

Job Snapshot

Job Description

Job Description

Behr/Kilz is a dynamic company that actively embraces quality and innovation to bring our customers the very best paints, primers, stains and specialty products and services.  Our commitment to integrity and to doing the right thing has been the cornerstone of our success since 1947.

The Behr/Kliz team is highly collaborative and buzzing with positive energy. We are made up of the best folks in the industry and we do what it takes to serve our customers, never forgetting to serve the customer right next to us Our teammates. We are not afraid of a challenge and are often the first to bring something new to the market – like color matching technology and the 1st paint and primer-in-one. We believe our team is the lifeblood of who we are and developing our team is the key to our success.

ESSENTIAL FUNCTIONS

  • Administer, organize, and coordinate shipping, receiving, inventory control and general office functions at a distribution center.  Working safely is part of our culture and is a condition of employment.
  • Provide logistics supports for all tinted goods services, including B2C Ecommerce and CSA orders.
  • Generate daily load sheets and contact Customer Services regarding any missing orders; generate, review and analyze all in-transit, stock status and open order reports on a daily basis. Perform scrap and transfer transactions as needed.
  •  Report out of stock issues to supply chain and sales management, and provide sales with alternative distribution options.
  •  Responsible for shipment planning, carrier selection and relationships, and transportation budget management.
  • Oversee accuracy of shipping cost documents, provide notes for special carrier circumstances to traffic, and ensure billing from carriers is accurate.
  •  Establish carrier appointment times and monitor fulfillment and delivery of all customer shipments and returned goods.
  • Dispatch internal drivers in cost effective manner, and maintain customer service expectations for on time delivery to job sites and stores.
  • Provide delivery performance and customer satisfaction data and metrics.
  •  Resolve daily freight and customer service issues and communicate all service failures to appropriate personnel. Input and update all service failures in the computer system.
  •  Investigate and verify all order mispulls to determine root cause and input inventory adjustments and update inventory levels in the computer system.
  •  Provide root cause analysis to DC management on mispulls and solutions to customers impacted by operations errors.
  •  Investigate and process all return goods authorization transfers, process freight claims information and check returned goods documentation to ensure key information is attached.
  • Answer phones, monitor and maintain office supplies, bills of lading and enter purchase orders into the computer system and facilitate the completion of new hire paperwork, employee purchases, PO requisitions and other requests.
  • Communicate with customers on job sites, investigate, and troubleshoot concerns in the field.
  • Correspond with executive management on business model as needed.
     

JOB QUALIFICATIONS

EXPERIENCE/ EDUCATION

  • Educational attainment equivalent to high school graduation
  • Thorough inventory control, warehousing and record keeping experience
  • Considerable customer service, clerical accounting, purchasing and receiving experience is required

KNOWLEDGE/ SKILLS/ ABILITIES

  • Thorough knowledge of traffic management and product distribution practices.
  • Thorough knowledge of inventory control, warehousing, record keeping, and department administrative practices and procedures.
  • Considerable knowledge of basic accounting practices and principles.
  • Considerable knowledge of purchasing and receiving practices and procedures.
  • Knowledge of proper telephone etiquette.
  • Knowledge of MS Office Suites and/of software application related to job functions.
  • Ability to operate a computer and software programs, fax machine and 10 key calculator.
  • Ability to enter and update computerized purchasing and inventory control records.
  • Ability to communicate courteously and professionally.
  • Ability to review and analyze in-transit, stock status and open order reports.
  • Ability to maintain shipping lanes and monitor fulfillment and delivery of customer orders.
  • Ability to resolve customer service and freight issues.
  • Ability to handle inventory adjustments and miscounts

Shift

Shift 1 (United States of America)

Full or Part Time

Full time

BEHR is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.