Representative, Inside Sales in Novi, MI at BrassCraft Manufacturing

Date Posted: 1/5/2020

Job Snapshot

Job Description

Job Description


Partners with Regional Sales Managers (RSMs) to develop new prospects, interacts with existing customers, as well as, independent sales reps to increase sales. Coordinates with RSM to ensure goals are met while providing support to RSM, and customers, over the phone and may conduct field visits as necessary.   


  • Supports the inside sales functions of the RSM territories
  • Manage pipeline fill and follow up on sales opportunities with sales rep and RSM
  • Actively manage open quote opportunities and coordinate status with independent sales reps to drive revenue while monitoring effectiveness
  • Run and create sales reports for use by the RSM/sales rep for customer calls
  • Identifies revenue opportunities through communications, programs and other activities, as needed
  • Generates sales with established partners
  • Identifies incremental sales opportunities with existing customers
  • Track and update sales goals, promotions, and rebate statuses with sales reps.
  • Research cost, pricing, and market data for quote creation
  • Support marketing efforts such as trade shows, exhibits, and other events, when necessary
  • Actively participate in the planning and execution of company marketing activities, providing input based on interactions with prospects
  • Able to travel 10%+
  • Other duties as assigned


  • Associate degree in marketing, communications or business management
  • Minimum 2 years’ experience in demonstrating proven success in growing sales
  • Proficient computer skills required including Microsoft Office Suite


  • Familiarity with the plumbing industry and products
  • Takes the initiative and has a high sense of teamwork and collaboration
  • Strong knowledge of sales principles, methods, practices, and techniques
  • Excellent interpersonal and communication skills; and demonstrated successful ability to build positive partnerships, while working collaboratively with cross-functional business teams
  • Demonstrated successful ability to organize and prioritize work to ensure timely deadlines
  • Ability to function at a high level of effectiveness, flexibility, independence and initiative without daily interaction with management

Brasscraft Manufacturing Company:

Brasscraft Manufacturing Company is a leading manufacturer and distributor of high-quality water and gas flow control products, plumbing service and repair parts, and drain cleaning and plumbing hand tools for the new construction and repair/remodel markets. Headquartered in Novi, Michigan, Brasscraft supports a wide array of channel partners including wholesalers, retailers and specialty dealers, who serve residential and commercial markets across the Americas. Brasscraft has set the plumbing standard for 70 years, with industry leading brands including BrassCraft®, Plumbshop®, and Cobra®.


Full or Part Time

Full time

Brasscraft (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Brasscraft is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.