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Quality Manager, Multi-Site in Ann Arbor, MI at Masco Cabinetry

Date Posted: 1/6/2019

Job Snapshot

Job Description

Job Description

Masco Cabinetry has an immediate opening for a multi-site Quality Manager position at our corporate headquarters in Ann Arbor, MI!

Masco Cabinetry manufactures three nationally recognized cabinetry brands, KraftMaid®, Merillat® and QualityCabinets®. Offering an unmatched selection of stylish, high-quality products at a variety of price levels, Masco Cabinetry brands are favored by builders, dealers, distributors and home centers throughout North America. A leader in environmental stewardship, Masco Cabinetry products have been granted an Environmental Stewardship Program certificate by the Kitchen Cabinet Manufacturers Association.


Responsible for managing product quality and service that meets customer expectations.


  • Work closely plants, sales and marketing leadership team to help determine strategic quality objectives, projects, and initiatives
  • Engage with customers to understand quality requirements and ensure customer satisfaction
  • Coordinates quality activities using appropriate objectives, dashboards and KPI’s to maximize product reliability while minimizing costs.
  • Facilitate and coach collaborative functional groups.
  • Responsible for coordinating work with outside consultants.
  • Assist MC Marketing collect VOC information through customer and/consumer forums.
  • Direct the Masco Cost of Quality metric and related improvement goals.
  • Direct brands’ Warranty and Damage metric and associated continuous improvements.
  • Assist plants identify Internal and Appraisal Cost of Quality initiatives
  • Assist plant implementation of quality improvements.
  • Additional duties and responsibilities as requested by management.


  • Minimum 4 year college degree (Engineering preferred).
  • Minimum 5 years’ experience in Manufacturing
  • Experience working with and leading cross functional teams
  • Ability to manage multiple projects/deadlines
  • Excellent verbal and written communication skills
  • Broad knowledge of Quality Management principles and practices
  • Broad knowledge of manufacturing, operations and supply chain practices
  • Influence and motivate others, coach and develop, foster teamwork, steps forward to address difficult issues, provides clear direction, and champions change.
  • Effective communication and relationship skills with internal and external customers at all levels
  • Must have analytical, planning and decision-making skills; and demonstrated ability to use data for business decisions.


  • Previous position(s) in management and growth of profit & loss centers
  • Proficient making presentation to groups
  • Team player receptive to change
  • Travel 50% of the time minimum
  • Good analytical and problem solving skills (Six Sigma certification)


Full or Part Time
Full time

Masco Cabinetry is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

Masco Cabinetry is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: EnglishSpanish

No visa sponsorship is available for this position, unless specified within the job description.