Inside Sales Supervisor in Temecula, CA at Milgard Windows & Doors

Date Posted: 11/8/2018

Job Snapshot

Job Description

Job Description

SUMMARY OF POSITION:
The Inside Sales Supervisor is responsible for the overall supervision of the Inside Sales team. Assists and develops direct reports to achieve desired results. Direct responsibility for all department employees to ensure proper orientations, training, development, compensation and working conditions are present. Performs the duties of an Inside Sales Representative as necessary.

KEY DUTIES & RESPONSIBILITIES:

  • Adheres to safety policies and procedures related to all facets of the job.
  • Oversees the Inside Sales Department performance.
  • Reviews all paperwork in order to plan work activities, schedule appropriate personnel and coordinate workload.
  • Provide quality customer order support for Milgard customer base.
  • Process and review requests and system generated acknowledgements and orders.
  • Communicate professionally with Milgard customers and internal customers regarding product and business issues.
  • Support the order process by working extensively with other departments.

    The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.

    LEVEL OF SUPERVISION:
  • Supervises Inside Sales personnel

    EXPERIENCE REQUIRED:
  • Prior supervision and employee management experience preferred.
  • Previous window sales and/or customer service preferred.
  • Previous window sales preferred.

    EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING:
  • High School diploma required, some college preferred.

    ESSENTIAL ABILITIES:
  • Read, write and understand the English language.
  • Work independently, at times under pressure.
  • Sense of urgency; meeting of deadlines.
  • Computer literacy and ability to learn new computer software programs.
  • Excellent written and oral communication skills; strong organizational skills and attention to detail.

    PHYSICAL REQUIREMENTS:
  • Prolonged sitting and terminal use and minimal lifting of office equipment and supplies.
  • May be required to frequently lift up to 30 lbs. periodically.
  • Hand dexterity and strength.

    WORK ENVIRONMENT:
  • Work performed indoors in a climate controlled environment.
  • Multiple phone lines.

    Milgard is growing and just came off a record year in 2017! 2018 looks to be another growth year, which continues to create opportunities for team members.  Inside Sales Supervisor role is a great opportunity to learn our business, show what you can do and, if you aspire to do more. We have a robust total rewards offering including items such as:

    • Performance Bonus Incentive – your efforts are rewarded!
    • PTO – your time is your own – enjoy it!
    • Medical/Dental/Vision – Milgard picks up the majority cost of these important benefits!
    • 401k with a match – 100% of the first 4%
    • Tuition assistance – continue your education; we will help!
    • Career growth opportunities – take on more responsibility and grow!

    To learn more about Milgard’s products, services, and culture visit our website at www.milgard.com/careers. We have built our success on our foundational philosophy of Respect, Service, and Excellence. Milgard Windows & Doors, started right here in the Pacific Northwest and now operating in Oregon, California, Colorado and Texas – it’s a great place to grow your career as we continue to evolve our business!

    Shift

    Full or Part Time

    Full time

    Milgard is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

    Milgard is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

    E-Verify Participation Poster: English & Spanish
    E-verify Right to Work Poster: EnglishSpanish

    No visa sponsorship is available for this position, unless specified within the job description.