Director - Masco Operating Systems - Commercial in Livonia, MI at Masco

Date Posted: 10/30/2019

Job Snapshot

Job Description

Job Description

Company Summary 
Masco Corporation (NYSE: MAS), with sales revenue over $7 Billion, is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; and HotSpring® spas. We leverage our powerful brands across product categories, sales channels and geographies to create value for our customers and shareholders. For more information about Masco Corporation, visit

Position Summary
The Director, Masco Operating System – Commercial, in conjunction with our operating companies and corporate leadership, has responsibility for the continued development, promotion and strategically aligned implementation of Masco’s enterprise-wide operating system in partnership with commercial facing functions and processes. This leader will provide thought leadership, strategic direction, and tactical implementation for the development and enhancement of a continuous improvement operating system across Masco’s business units.  

The Masco Operating System (MOS) is paramount in the achievement of our Strategy.  The operating system focuses on creating a Culture of continuous improvement, enabled through a common set of Tools, to drive above market Impact.

The Director, Masco Operating System – Commercial is a key strategic role.  The objective is to accelerate Masco’s business units’ growth by focusing on transformational initiatives that drive improvement in our more customer facing processes.  The emphasis is to recognize the highest impact process opportunities and drive to high performance outcomes; then deploy across Masco’s business units.

This position is highly visible, reporting directly to the Corporate Vice President of MOS.  It is expected to be a high impact role, and a prospective succession into future functional leadership. 

Position Key Responsibilities     
The Director, MOS – Commercial is responsible for building and maintaining a culture of continuous improvement across all our business units’ Sales, Marketing, Product Management and related functions.  

Specific responsibilities include:

  •     Work directly with business unit leaders and MOS practitioners to instill a lean and continuous improvement culture supported by MOS tools and training.

  •     Recognize and prioritize highest impact opportunities across our business units.
  •     Provide thought leadership and execution for developing strategies to build “best” process for performance through the active facilitation of improvement workshops and Kaizen.
  •     Work to build training and deployment materials, and lead the deployment strategy both directly and through extended teams.
  •     Build and advance the operating system toolset to drive growth.  Execute against commercial playbooks.
  •     Achieve real results at our business units through the coaching, mentorship, and execution.
  •     Directly support Commercial leadership at our business units to achieve strategic objectives through the use of developed tools, conducting workshops and Kaizen events.
  •     Develop talent at sites through teaching, coaching and mentorship.
  •     Help drive best Masco “best practices” across our business units.  

    Position / Candidate Requirements
    The successful candidate will need to have:


  •     Minimum of a Bachelor’s degree in related discipline; preferably business, marketing or finance. 
  •     MBA or MS degree is preferred.

    Work Experience:

  •     Minimum of 10 years of business experience; robust experience with customer facing roles in Sales, Marketing, Product Management, or like roles.
  •     Demonstrated leadership experience in a related field.  
  •     Demonstrated knowledge and track record of delivering results in a high performance, continuous improvement environment through process optimization and facilitation.
  •     Experience in the development and implementation of continuous improvement tools and training curriculum preferred.

    Other Skills, Knowledge and Abilities:

  •     Strong affinity for process optimization and data based performance improvement.
  •     Strong bias for action and continuous improvement.
  •     Strong business and financial acumen.
  •     Excellent communication, presentation and facilitation skills. 
  •     Demonstrated people leadership skills; developing direct reports and others.
  •     Ability to travel up to 75%.

    Masco is an Equal Opportunity Employer with a culture that supports our commitment to diversity and inclusion.


    Masco Corporation

    Full or Part Time

    Full time

    Masco Corporation (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

    Masco Corporation is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

    E-Verify Participation Poster: English & Spanish
    E-verify Right to Work Poster: EnglishSpanish

    No visa sponsorship is available for this position, unless specified within the job description.

  • TN #IND