The CRM Systems Analyst works with colleagues to bridge the gap between the technical team and stakeholders, management, and end users alike to implement changes or new functionality to continually improve the system by collecting requirements from the business, provide possible solutions and assist in the execution of the implementation. This role will require making complex configurations and development capabilities are a necessity. A deep understanding of Salesforce technical processes is required.
essential functions
JOB QUALIFICATIONS EXPERIENCE/ EDUCATION
2+ years Salesforce.com experience preferred
Salesforce.com Certified Administrator required (and Platform App Builder Certification preferred)
Experience with Sales Cloud, Lightning, Approvals, and Process Builder preferred
Bachelor’s Degree preferred
KNOWLEDGE/SKILLS/ABILITIES:
Experience with technologies in CRM systems
Strong understanding of CRM best practices and functionality
Solid understanding of data structures and data modeling
Creative and analytical thinker with strong problem solving skills
Solid organizational skills with demonstrated ability to manage multiple projects effectively in a fast-paced business environment
Effective communication skills, both verbal and written
Proficient in the Microsoft Office Suite
Strong collaborative skills, able to partner with different functional areas, both internally and externally
Ability to work independently with minimal supervision
BEHR (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
No visa sponsorship is available for this position, unless specified within the job description.